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I can't complain about Stauer sending me a $100 coupon to soothe my outrage when they weren't the cause of the problem. The Trax sunglasses feature high-quality lenses, available with a hint of gold mirror or blue mirror, and equipped with TriLenium ® 7 Polarized technology designed to block scattered blue light, reduce glare, enhance your vision and block 99.9 of harmful UV radiation. If you need further assistance, please email us at or call Customer Service Administration toll-free at 1-88, Monday through Friday, 8:00a.m. Eagle Eyes® Sponsors the arrival of the Endeavour shuttle to a crowd of millions in Los Angeles, CA Eagle Eyes® glasses now on display at the Space Science Center Los Angeles 2013. We are sending you a $100 gift coupon for a future purchase. Eagle Eyes® glasses now on display at the Space Science Center Los Angeles 2012. While I would not refuse the coupon, I don't hold you responsible for these events. The Atomic sunglasses’ sleek aluminum-magnesium alloy frames are a smooth matte black, and the gold mirror lenses don’t just look sharpthey offer the powerful protection of TriLenium ® 7 polarized technology, designed to block scattered blue light and 99.9 of damaging UV radiation. I only CC'd you on my message to Eagle Eyes Optics to make you aware of the situation. We would be willing to send you a $100 gift coupon towards a future purchase if you would like?Īs a third party retailer, I did not expect you to be responsible for problems with the product. We do wish there is more that we could do however for this particular product we are limited in our resources. With FitOn ® Sleek, you dont have to choose between style, clarity and performancenow you can have it all. The only options we have available to accommodate a customer would be to offer a discount price or to offer the replacement guarantee. These high-performance premium polarized sunglasses are designed to fit comfortably and closely over your current prescription eyewear. There for we do not have replacement parts available. We are just a distributor of the product. We are not the manufacture of the glasses. We do apologize in regards to the condition of your glasses and we understand your frustration. Get them before theyre gone Huge savings on our last in-stock eyewear All sales are final.