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Sign back in to your account and try again. If you tried relinking and it hasn't worked, your issues are almost definitely due to your location or home-based authentication. We are happy to help you with the DIRECTV video player in your MacBook. Those in a browser on a desktop computer or laptop should clear browser data/cache, try again, then try another browser. Here are links to info on how to sign out on the device by some of our platforms please read the easy steps: These errors occur when you're signed in on a device but your provider needs you to sign in again to our apps, or if you're signed in to an old provider on the device and trying to switch in our apps.
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Auto-signing in to your old provider with no workaround.Connection errors, like "noauthz," "0066," "UPDA," "z100," "playback," "failure," "retry," "access enabler error," "mvpd blacklist," "try later," "error," "not in your subscription package," etc.Buffering/skipping/freezing video playback or black screens.If you have a TV Provider and the channel in your location and on your network, and you experience: (Read this to watch NBC without a provider, but you'll need one for Bravo, E!, MSNBC on iOS, Oxygen, SYFY, Telemundo, Universo and USA.) It won't work with internet-only plans, if the provider won't provide the network or during times an episode is not offered on our site. Watching locked or live content requires a subscription to one of our listed cable, dish or digital TV providers that includes the channel and is okay with your location and network.